How Queenly Works
How buying and selling formal dresses work on Queenly
For Buyers

• Create an offer or buy right away

• If you made an offer, the seller has 3 days to accept/reject or it expires

• Once offer is accepted/dress is purchased, the seller ships the dress to our fulfillment center.

• We will authenticate the dress via our quality check process.

• We will provide minor dry cleaning and packaging

• We then ship it to YOU (process usually takes 5-8 days)

How buying and selling formal dresses work on Queenly
For Sellers

• Post your dresses for sale on the app

• Be sure to include tons of photos and details about it (it will sell faster!)

• If you receive offers, you can accept/reject them on the app (you have up to 3 days or it expires)

• Once a dress is purchased, you will receive an email with a free prepaid shipping label

• You have up to 2 days to ship out the dress

• Dresses under $200 are sent directly to the buyer. Dresses over $200 are processed at the Queenly fulfillment center

• Once the dress is received at our fulfillment center, and it passes quality check, we will disburse you the seller earnings via PayPal, Venmo, Square Cash, or Zelle. You keep 82% of the sold price of the dress!

• We take the lowest commission fees for formalwear resale out of any marketplace

Contact Us
45 Lansing Street
San Francisco, CA 94105
Mon-Fri 9am-8pm PST
Sat-Sun 11am-5pm PST

Email: info@queenly.com