Shipping Guide
Give your formalwear a second life while making extra money! The How to Ship Guide is here!
Your pre-paid shipping label is sent to the email address you have on file.
All expedited orders are expected to ship out within 1 day, and standard orders are expected to ship within 2-3 days.
Take proof photos of the dress right before packaging to show its current condition and avoid any liabilities. Orders that have undisclosed damages will be subject to a return/full refund if the buyer files a complaint.
Carefully package the dress into a box/packaging.
Securely close it with tape, and attach the shipping label on the outside of your box.
Please make sure that the dress does not get ruined when you package it and that the shipping label is visible.
Once it’s dropped off, confirm with us by tapping “I’ve shipped this order” on the Order Status page. This also lets your buyer know that their package is on the way!
Unable to ship within the given time frame?
Please contact [email protected] ASAP to avoid further delays and late fees.
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880 Harrison St Suite 204
San Francisco, CA 94107
Mon-Fri 9am-8pm PST
Sat-Sun 11am-5pm PST
San Francisco, CA 94107
Mon-Fri 9am-8pm PST
Sat-Sun 11am-5pm PST
Email: [email protected]
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